Contact Info

Overview

This policy explains what TIFLI Premium Cookware collects when you use this website, why we collect it, and what you can ask us to do with it. It applies to https://www.tifli.in and to enquiries you send us through it.

Last updated: 1 August 2026.

Information we collect

We collect only what you give us and what our hosting and analytics providers record automatically.

  • Details you type into an enquiry form: name, email address, phone number, subject and message.
  • The page the enquiry was sent from, so we can answer in context.
  • Standard technical data such as IP address, browser type and referring page, logged by our hosting provider.

How we use it

Enquiry details are used to answer your question, recommend products, process a support or warranty request, or discuss a business opportunity. We do not sell your details, and we do not add you to marketing lists without your consent.

Where it is stored

Enquiries submitted through this website are stored in Google Cloud Firestore under our Firebase project, and are accessible only to authorised TIFLI staff signed in to our admin console. Product images are stored in Google Cloud Storage.

Cookies and similar technology

This website does not set advertising cookies. Where analytics or embedded content (such as a map) is used, those providers may set their own cookies under their own policies.

Retention

We keep enquiry records for as long as needed to answer the enquiry and to maintain a reasonable service history, then delete them.

Your rights

You can ask us to show, correct or delete the personal information we hold about you. Write to hello@tifliglobal.com and we will respond within a reasonable period.

Contact

TIFLI Premium Cookware, Kairox Tower, Chattipparamba, Kottakkal, Kerala 676504, India. Email hello@tifliglobal.com, phone +91 9539 00 88 33.