General guidance that applies across the range. Always follow the specific instructions supplied with your product.
Allow cookware to come down to room temperature before washing where the care leaflet advises it. Sudden temperature changes are the fastest way to stress any cooking surface.
Use the utensil type recommended for that specific product. A surface that tolerates one material may not tolerate another.
Most everyday cooking works on low to medium heat. Prolonged high heat with an empty pan shortens the life of almost any cookware.
Follow the cleaning instructions supplied with the product, and dry thoroughly before storing to avoid water marks and residue.
Stack with a soft liner between pieces, or hang where you can. Most surface damage happens in the cupboard, not on the stove.
Where the product leaflet differs from general advice, the leaflet wins, because it reflects that item's exact construction and finish.
Dishwasher use, metal utensils, induction compatibility, oven limits and coating care differ from product to product.
We publish those details on each product page as they are confirmed. If a specification is not listed for the item you own, ask us before assuming it applies. A quick message is cheaper than a damaged pan.
Ask about your productSend us the product name and we will send back the exact care instructions for it.